Richard is a Senior Maths, Science and IT Educator with the Student Success Group (SSG) at the Queensland University of Technology (QUT), Senior Fellow of the Higher Education Academy and Urban Informatics alumni. Richard is a leader for STIMulate a nationally and internationally awarded university-wide support for learning service (AAUT program award 2016, Two Wharton Reimaging Education awards 2016). His work focuses on support for learning good practice, designing and introducing ICT in developing environments and resource use in homes and offices. He has co-authored over 20 reports and research papers including publications within IEEE Pervasive Computing, STARS and CHI. Richard is a twice recognised recipient of the QUT Vice Chancellor’s performance fund, and he was an invited scholar at the Oxford Internet Institute.As a member of the SSG Richard is currently engaged in whole of institution approaches to support for learning in higher education, placing students at the centre, enabling them as they design their journey towards academic or industry future states.Richard works with universities, local partners, and governments in developing nations to introduce ICT into developing nations, having developed and deployed novel learning tools in Fiji, Malaysia. He has worked on various projects with private industry and public sector organisations over the last decade. Key among these are the Queensland state government as part of the Climate Smart Home Service, National ICT Australia, Digital Technology Management at the Technical University of Munich, the Digital Enterprise Research Institute in Ireland, and Lancaster University. Previously he coordinated (BIT FY) and lectured in the QUT IT undergraduate (2009-2017) and masters programs (2014-2017), was the director of learning and teaching operations (ISS), and led a successful offshore teaching collaboration between QUT and the Jinling Institute of Technology (Nanjing, China 2014-2017).